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From your T-Mobile phone, dial 611 free of charge. You can also call us toll-free at 1-877-453-1304 from any phone.
NOTE: If you are having a technical issue with your T-Mobile phone or service, please call us from a different phone so we can troubleshoot with you.
Call us over TTY
(This service requires a TTY device and is available for people who are deaf or hard of hearing.)
Customers may contact us via TTY toll free at 1-877-296-1018.
TTY hours of operation: 5:00 a.m. - 10:00 p.m. PT, daily.
Send us a letter
Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
¿Es cliente actual y desea hacernos algunas preguntas sobre su teléfono y/o servicio?
Marque el 611 desde su teléfono móvil o marque el 1-877-453-1304.
Bankruptcy legal notices
T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-53410
Registered agent
Corporation Service Company
1010 Union Ave. SE
Olympia, WA 98501
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